Legal & policies
Four documents, written against how this marketplace actually works rather than copied from a template. Where they state a number — a retention period, a reporting window — it is the number the software enforces.
All four at version 2026-08-12 · VixitAi Labs, Ranchi, Jharkhand
Privacy Policy
What we collect and why, who can see your address, and the exact number of days we keep a doorstep photograph or a rider’s location before deleting it.
Read →Terms of Service
How ordering works, what the shop is responsible for and what we are, and how an order across several shops is handled when one of them says no.
Read →Refund & Return Policy
Refuse it at the door and pay nothing; tell us within 24 hours if you only notice later. What comes back, how, and the few things that cannot be returned.
Read →Seller Agreement
For shopkeepers and service providers: commission, settlement, cash on delivery, listing standards, and exactly when we would pause or remove a listing.
Read →