Legal & policies
Four documents, written against how this platform actually works rather than copied from a template. Where they state a number — a retention period, a reporting window — it is the number the software enforces, and where we cannot do something we say so rather than promising it.
Latest revision 2026-09-02 · each document carries its own version · VixitAi Labs, Ranchi, Jharkhand
Privacy Policy
What a worker listing makes public and what is never published, why we hold no health records at all, and the exact number of days a delivery photograph survives.
Read →Terms of Service
The two halves of the site and who carries what in each: a worker you hire and pay directly, and a shop order we take the money for and deliver.
Read →Refunds & Cancellations
Hiring involves no payment to us, so there is nothing for us to refund — and what we do instead when a job goes wrong. For shop orders: refuse it at the door and pay nothing.
Read →Listing Agreement
For everyone listed here. Free for workers, with no cut taken from what you earn; commission and cash handling for shops; and when we would pause or remove a listing.
Read →